It’s deeply ingrained in the Harrah’s philosophy that a smile-on-the-face entertainment experience will keep more customers coming back than an extra few tenths of a percent for the player in the blackjack rules or video poker pay tables. ![]() You’re not necessarily going to get the best games in town. Harrah’s Casino Resort in Joliet, Illinois But when you go to a Harrah’s casino, you know you’re going to get the multi-tiered Total Rewards players club, décor that emphasizes the purple in the Harrah’s logo, an expansive and solid buffet, and employees who are well-trained in customer service. ![]() Not every Harrah’s is identical, of course. ![]() More than any other casino company, Harrah’s Entertainment has long been all about imprinting its brand on the consciousness of the nation’s gamblers.
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